Terms of business and protection of personal data and privacy

In case of ambiguity in text and business conditions, the terms of business in the Slovak language prevail


 
1. General provisions and information
2. Customer registration and tax liability
3. Product price, fines, invoices. The invoice is displayed on the goods, so the billing address with your details must be stated, unless otherwise agreed upon by the buyer.
4. Form of payment, method of payment
5. Delivery of goods.
6. A lesson on the consumer's right to withdraw from the contract
7. Complaint of goods
8. Responsibility for Web Content
9. Privacy policy
10. Cookies
11. Final provisions
 
 
1. General provisions and information
 
All information regarding the order or calculation is provided by the seller at www.ecowpc.eu, for more information, please visit www.ecowpc.eu/eshop
These terms and conditions apply for purchase at www.ecowpc.eu. The terms and conditions further define and specify the rights and obligations of the seller, such as KOVOS Výkup, sro, with its registered office at Lesná 936, Hliník nad Hronom 966 01, ID No: 45877548, VAT No .: 2023161624. Relationship between Seller and Buyer - Consumers, unconditioned business conditions are governed by (No. 40/1964 Coll.) and the Consumer Protection Act (No. 250/2007 Coll.). Relationships between the seller and the buyer - the entrepreneur not regulated by the business conditions are governed by the Commercial Code.
 
Seller and operator of the Internet portal:
KOVOS vykup, s.r.o.
Lesna 936, 966 01 Hlinik nad Hronom, Slovak Republic
Company ID: 45877548
Tax ID: 2023161624
VAT ID: SK2023161624
 
Banking:
Fio banka, a.s., Company ID: 61858374, V Celnici 1028/10, 117 21 Praha 1,
SK1483300000002000977339 / FIOZSKBAXXX
The buyer
The individual or legal person who sends the order or the calculation to seller.
The price
The price of goods or services offered by the seller.
EU
The European Union - Member States of the European Union.
SR
Slovak republic
 
 
Buyer agrees to the following terms, terms of business, and orders are bound to comply.
These Business Terms become effective as a buyer's order as a business or distance contract between the seller and the buyer.
Conclusion of a purchase contract between the buyer and the seller and ordering the order
 
An order
Buyer orders selected goods or services by filling out an electronic order form, email, e-commerce, or available on www.ecowpc.eu. The Buyer undertakes that the order has been properly checked or repaired by the Seller prior to its dispatch and that the order is the subject of this Business Agreement.
The Purchaser undertakes to review all the delivered goods after receiving it and, without undue delay after delivery, check its completeness and possible damage. Any inconsistency between the delivered goods and the goods stated on the accompanying document or in the case of damaged goods, the buyer undertakes under this trade agreement to notify the seller without delay within 3 days from the date of receipt of the goods or service. (see also Section 7, Claims Procedure).
 
 
Shipping cost and orders:
  a. In the case of transport to the buyer (see also points 3 and 5) and transport will not be included in the order information system, respectively. the choice of transport to the buyer (if in the el.
       this option will be found), the order will be added to the seller's shipping price and, upon confirmation by the buyer in the form of an email or other billable form, becomes binding and the buyer and the seller create mutual rights and obligations, the seller commits to order the goods or services ordered to the buyer and the buyer undertakes to pay the purchase price of the goods or services.
  b. In the case of transport to the buyer (see also points 3 and 5) if the transport price is included in the order information system, (if there is an option in the e-shop), the order sent is binding and the buyer and the seller create mutual rights and obligations, ie. the seller commits to order the goods or services ordered to the buyer and the buyer undertakes to pay the purchase price of the goods or services.
   c. In the case of a personal take-off at the points of sale of the seller (see also points 3 and 5), the order sent is binding and the buyer and the seller create mutual rights and obligations, ie. the seller commits to order the goods or services ordered to the buyer and the buyer undertakes to pay the purchase price of the goods or services.
 
The buyer becomes the owner of the goods or service by crediting the entire invoiced amount to the seller's account.
Purchaser by order or calculation confirms that he has become acquainted with the terms and conditions of purchase at www.ecowpc.eu for KOVOS Purchase, s.r.o. and that they agree with them from their free will. These business terms and conditions published on the seller's website are an integral part of the purchase contract. Which is the result completing and sending an order. Cancellation of the order by the buyer may be made under item 6 of these Terms and Conditions.

The order can also be done without registration (eg by e-mail), but registration makes it easy for the buyer to order, order tracking, order history, and allows the use of an ecommerce with any discount advantages. You will be informed by e-mail about receipt of your order. If the goods are not in the warehouse or supplier's warehouse, we will immediately inform you of the next delivery date (see also point 5.).

2. Customer registration and tax liability

1. When registering your company, you have entered VAT ID and you are a domestic company in Slovakia and Slovakia. The goods will be delivered to you from the warehouse in the Slovak Republic with our VAT ID VAT (SK2023161624) with VAT

2. At registration of your company, you have entered VAT ID and you are not a domestic company in the Slovak Republic but you are a company in an EU member state a. The goods will be delivered to you from the warehouse in the Slovak Republic with our VAT ID (SK2023161624) - with 0% VAT according to the Notice on Act no. 268/2015 Coll., Amending Act no. 222/2004 Coll. on Value Added Tax, as amended, with effect from 1.1.2016. By transferring the tax to the buyer, you will pay the VAT in your country.

3. When registering your company, you have entered VAT ID and you are not a domestic company in the Slovak Republic and you are also not a company in an EU Member State. The goods will be delivered to you from the warehouse in the Slovak Republic with our VAT ID (SK2023161624) - with 0% VAT according to the Notice on Act no. 268/2015 Coll., Amending Act no. 222/2004 Coll. on Value Added Tax, as amended, with effect from 1.1.2016.

The export of goods is exempt from VAT pursuant to Section 47 of the VAT Act. You pay for VAT in your country.

4. You did not sign VAT ID at registration and therefore you are not a VAT payer or you are a non-business person a. If the billing address is from an EU member country, the goods will be delivered to you from the warehouse in the Slovak Republic with our SK VAT ID (SK2023161624) with VAT registered in the Slovak Republic. b. If the billing address is not from an EU member country, the goods will be delivered to you from the warehouse in the Slovak Republic with our VAT ID (SK2023161624) - with 0% VAT according to the notice on Act no. 268/2015 Coll., Amending Act no. 222/2004 Coll. on Value Added Tax, as amended, with effect from 1.1.2016. The export of goods is exempt from VAT pursuant to Section 47 of the VAT Act. You pay for VAT in your country.

3. Product price, fines, invoices.

The invoice is displayed on the goods, so the billing address with your details must be stated, unless otherwise agreed upon by the buyer.

1. Invoice: In respect of payments executed under the contract, the seller will provide the buyer with a tax document - an invoice that serves as proof of payment of the goods. In case of a different payment than the entire invoiced amount, the proforma-invoice (or an advance invoice) will be issued in cash at once. The seller is a value added tax payer.

2. Once the order has been shipped with a shipping option and the order does not contain a shipping charge supplemented by a web-based electronic system or shop (see the conditions in point 5), the calculated shipping cost will be the delivery address to the total order price. Subsequently, the pro forma invoice (or the prepayment invoice) will be sent to the buyer with the total amount at the delivery date as a confirmation order (see section 1.6., "Order").

3. Other unexpected costs or costs may arise, such as from the buyer's specific requirements or the delivery of goods to the buyer, etc. these costs shall be borne by the buyer unless otherwise agreed. 4. Prices of goods or services are available at www.ecowpc.eu or they can be contacted by e-mail at www.ecowpc.eu. 5. Contractual fine. If the buyer has not paid the seller the purchase price properly and in good time, he is obliged to pay the seller a contractual fine of 0.1% of the purchase price of the goods for each day of the extension, up to a maximum of the purchase price of the goods.

4. Form of payment, method of payment The payment methods are listed on the www.ecowpc.eu website in the electronic shop unless otherwise stated, by bank transfer to the seller's account at the beginning of this Business Terms and Conditions, and enter the invoice number (as variable symbol).

5. Delivery of goods. We want to secure and protect your satisfaction and goods. At the same time, to be able to deliver your order, the following conditions must be met:

1. Your registration or order has all the necessary details (billing / delivery address).

2. If you have chosen to transport goods: a. The delivery and shipping address will be verified by email or other communication form. In the case of a company with publicly available contacts. b. The buyer is obliged to pick up the goods unless otherwise agreed.

3. If you have chosen a personal subscription in our warehouse:

a. The download will be verified by email or other communication form. Where to notify the person who will take the goods and, when downloaded, is a condition for the designated person to identify in the agreed manner. The goods will be ready at the seller's point of sale and the buyer will be informed accordingly.

b. The purchaser will be informed of the goods being re-sold. The buyer is obliged to pick up the goods within 3 days of the notification of the dispatched goods, unless otherwise agreed.

c. The order can be picked up on the same day, provided the ordered goods are in stock. In other cases, we will inform you. Orders can be highlighted in "working time", beyond that time after agreement.

4. The goods will be shipped out of the warehouse and sent to the buyer no later than 7 days after the date of credit of the invoiced amount to the seller's account. The seller reserves the right to change the date of dispatch of the goods in exceptional cases and will inform the buyer of this change. The delivery time may be longer in exceptional cases, and the buyer will be informed in good time. Goods ordered by the buyer may be delivered to the buyer through third party services.

5. The consignment may be divided into several packages or pallets.

6. The place of performance of the contract shall be the place of business (domicile) or place of business of the buyer stated in the order form, emails of the order or e-commerce.

6. Instruction on exercising the right of the consumer to withdraw from the contract

Right of withdrawal from the contract

You have the right to withdraw from this contract without giving any reason within 14 days. The withdrawal period expires after 14 days from the day on which you or your designated third party, with the exception of the carrier, orders the goods (from the date of dispatch of the order). In exercising our right of withdrawal, please inform us of your decision to withdraw from this agreement by a clear statement sent electronically to this email: This email address is being protected from spambots. You need JavaScript enabled to view it., declaring that he / she withdraws from the contract and enclosing a copy of the invoice / advance invoice / tax receipt and purchase date. The buyer will receive a credit note with an amount corresponding to the purchase price. In the case of an advance invoice, a notice and a confirmation of cancellation of the advance invoice will be sent in the agreed manner (by email or, in exceptional cases, by written mail). The withdrawal period is retained if you send a notice of the exercise of the right of withdrawal before the expiry of the withdrawal period. This provision of the law, however, can not be understood as the possibility of free rental of goods. In the event that the right to withdraw from the contract is exercised within 14 days of receipt of the transaction, the buyer must issue to the contractor everything he has obtained on the basis of the purchase contract.

Consequences of Withdrawal

After termination of the contract, we will refund all payments you have made in connection with the conclusion of the contract, in particular the purchase price, if the compensation has already been paid. Payments for purchased goods will be paid to you only after delivery of returned undamaged goods back to our address (see also 7.1) with prior notice of withdrawal from this contract. Payments will be refunded without undue delay, no later than 30 days after delivery. Their payment will be made by bank transfer to the account from which the payment has been received or unless otherwise agreed. Send us your goods back or bring it to our address and submit it within 14 days of the date of the exercise of the right of withdrawal (see also Section 7.1 Return Procedure). The deadline is considered to be preserved if you send the goods back to you before the 14-day period expires. In the case of returned defective or missing goods on termination caused by the buyer, you will be discarded an adequate amount of the amount paid or the seller may claim damages for the particular damaged or missing pieces at their full value to the buyer. In this case, the seller is required to prove the damage incurred. In this case, the seller in the buyer can only return the reduced purchase price. From the subject of this business agreement, the buyer agrees that if the withdrawal is not dispatched prior to dispatch of the goods sold out of the warehouse and the order is already shipped, the buyer may, in certain cases, be required to reimburse the costs associated with the dispatch of the goods. At the same time, the buyer agrees that the buyer's price to be returned to the buyer (if the payment was made), the seller may, in certain cases, additionally offset his actual costs of returning the goods (shipping costs and so on).

The right to withdraw from the contract is not possible in cases

- the goods are not in the original packaging

- the goods are mechanically damaged during transportation by the external carrier (see item 7 of the goods claim)

- for the provision of the services, if their fulfillment was started with the consent of the buyer before the expiration 14 days after receipt of payment

7. Claiming of goods

In most cases, the invoice is used as a warranty. Delivering the product complained of is a logical step in applying the consumer's right of responsibility for defects of goods. Pursuant to § 18 par. 4, the Seller is obliged to determine the way the complaint is rectified within 30 days from the date of the claim. In order for the seller to determine the way the complaint is claimed and thus to fulfill his legal obligation, the reclaimed product must be available.

Warranty claim of the goods immediately after delivery

The buyer is bound by the purchase contract to check all the delivered goods and to check its completeness and possible damage after delivery. Any inconsistency between the delivered goods and the goods stated on the accompanying document or in the case of damaged goods, the buyer bound under the trade contract shall notify the seller without delay within 3 days from the date of receipt of the goods or service. In the case of a later notification within 3 days of acknowledgment of the complaint of the goods or services supplied, the seller decides (this is a claim for the already damaged goods and the non-conformity of the goods or services with the accompanying document, this does not limit the statutory guarantee for defects in the goods). (see Purchase Agreement - Order)

WARNING! If the consignment is visibly damaged or if the protective tape is broken, apply the claim directly to the carrier. No responsibility for damages arising out of shipping.

Warranty claim of goods and services after resolution of defects in goods and inconsistency of services immediately after delivery, resulting from legal guarantee In the event of claiming a legal guarantee of goods, the condition for commencement of the complaint procedure and the period is the delivery of the goods to the seller. It results from the fact that it is not possible to start the complaint within 30 days without prior delivery and assessment of the claimed goods. Therefore, the time for claim settlement begins after the delivery of the goods to the seller or, assessment of the defect by the seller. In the case of a built-in type of goods for their direct purpose of use, which is therefore incorporation. If the reason for a claim arises after installation and was not caused by the assembly or misuse of the goods, in the case of a recognized complaint an agreement will be established with the buyer on how to remove the defect or other compensation.

Warranty for Business Customers

When the buyer is not a individual person,  will indicate  ID or VAT number on the purchase and is therefore a corporate customer; in this case, if the buyer purchases goods for resale to individuals, then the duration of the guarantee remains 24 months for the end individuals - . In the case of sales of goods to corporate end customers, the warranty period is 12 months, unless agreed otherwise. WPC tiles and boards are a guarantee of 24 months for all customers. The warranty and warranty terms for specific goods are also listed and made available on the website www.ecowpc.eu/technical-parameters and are complementary and superior to the general warranties in this document.When claiming your claim, please inform us electronically on this email: info@ecowpc .eu In the case of a natural person, the non-business complainant will be treated in accordance with the Civil Code of the Slovak Republic and Act no. 250/2007 Coll. on Consumer Protection as amended. Products subject to the right to claim a claim must be reviewed by the buyer as soon as the defect is discovered, they must be clean and with the appropriate proof of the complaint and a description of the defect or the location of the defect. You will be informed by e-mail or SMS about the equipment of the complaint. As with the delivery of the order, you will be informed of the package expedition and the delivery date.

How to proceed when returning goods:

- Unless otherwise agreed, prepare and secure the shipment against damage.

- Send the goods you send back to the seller's warehouse where you have the goods taken over by your chosen transporter (we recommend that you insure the goods) or import the goods personally.

- In the case of built-in goods from its direct use purpose for installation, it has already been installed and can not be dismantled. In the case of a recognized complaint, an agreement will be established with the buyer on how to remove a defect or other remedy.

Final Provisions

According to the Civil Code, the consumer should no longer use the case where he has found a defect. The consumer is obliged to take over the goods after the complaint within the agreed time limit, within one month from the expiration of the time when the repair should take place. The wear and tear characteristic of the material or use is not considered to be a defect. It is not a defect if the nature of the case is that its life is shorter than the warranty period, and when it is used normally, it will result in its total wear before the expiry of the warranty period.

8. Responsibility for Website Content Websites may be updated without prior notice, goods and services may be changed at any time without prior notice.

9. Privacy policy
KOVOS Výkup, s.r.o. is committed to fully respecting the confidential nature of your personal and business data that is secured against unauthorized access and protected from misuse. The information you provide in your ecommerce registration, web contact forms, emails, or other communication channels is essential for your identification as a registrant.
Your personal data and data are stored in a strictly anti-abuse database and are not provided to third parties.
By completing the data, the registrant agrees to include all filled in personal data in the database KOVOS Výkup, sro, based in Lesná 936, 966 01 Hliník nad Hronom, IČO: 45877548, DIČ 2023161624 as the administrator and their subsequent processing through a processor for marketing purposes and commercial communications via electronic by law, for a period until the consent is withdrawn or for an agreed period of time.
At the same time, the buyer gives approval to send information about upcoming events and the offer of business partners.
If you disagree with this information, you can tell us at any time to block the data accordingly. If you sign out of subscriptions, you can do so at any time using the opt-in link in the bottom of each email, or if the link is not in the email, by sending an email request to This email address is being protected from spambots. You need JavaScript enabled to view it., the sender is a registered person and the request is sent from your registered email. Or, by calling from a registered telephone number and after proving that the caller is a registered person, you may also request to cancel the sending of this information in this form.
 
Agreeing with business terms and personal data processing is subject to your consent, mostly as a check box before submitting on the web or other written consent. Without your knowledge of your knowledge or your written consent, it is not possible to send or conclude the contract electronically electronically.
If there is a situation where this might not be a technical error and do not send or post your data. If you do so, you will do so on your own responsibility, and your consent or the sending of personal data will be deemed to have gone well with your consent. Also in this case liability will be transferred to you and KOVOS Redemption, s.r.o is not responsible for your personal data and the created business. It will be assumed that the data and the conclusion of the contract were carried out under the law and under these terms and conditions, until such time as you notice that such a situation has occurred. In the event of a trade being closed, you will be informed of an order that may be binding and whose cancellation will be dealt with in accordance with point 6. Guidance on applying the consumer's right of withdrawal. Your personal data will in any case be protected under point 9. Privacy Policy.
 
10. Cookies
 
Cookies are small text files that are placed on your computer or device when you visit our website. By using cookies, there is no violation of our law. 122/2013 Z.z. on the protection of personal data, because we do not collect personal data by using them, nor do we provide them with intermediaries or third parties. Each user by viewing this website agrees to use and store them in their browser. You are alerted to this fact when visiting our website and you are expressing your consent by further reading our website. We respect your privacy and if the user disagrees with the use of cookies, do not visit our website or actively delete or block cookies. If you refuse to use cookies, you will still be able to visit our site, but some features may not work properly.
Cookies are stored on a user's computer to allow access to various functions. We use cookies to increase the effectiveness of your visits on our website. We use cookies to store search preferences, such as text size, preferred language, color preferences, allowing us to easily navigate our site, and gathering analytical information, such as the number of visitors on our website. Cookies allow us to better collect information about the use of our website. However, we do not collect your personal data and information in their data. Only a unique session ID is saved, allowing us to reload the profile and user preferences on your next visit to the website.
The types of cookies are:


(a) sessions cookies that are temporarily stored on a computer or device during a crawl session, and are removed after termination, and


(b) Permanent cookies that are kept on the computer for a longer period of time. These permanent cookies can be deleted by the user.

The bulk of browsers menu includes options for configuring settings, i.e. Browser usually includes options such as enable cookies, view cookies, disable all or selected cookies, etc.
By enabling cookies, you agree to their use for the above purposes.
 
11. Final provisions
These Terms of Business come into force on October 1, 2017. Seller reserves the right to change without prior notice.
Any ambiguities or inconsistencies in other language translations of this entire document are the validity and legal significance of the document in the Slovak language above all others.
 
Thank you for the time you spent reading business terms.
 
ECOWPC